Coordonnées
We’re here to help. If you have any questions about our products, orders, shipping, or partnership inquiries, please feel free to contact us using the information below. Our team is committed to providing clear and timely support.
Customer Support
Email:
📧 support@charmsdiy.com
We respond to emails within 48 hours on business days.
Phone:
📞 +1 (213) 562-2846
Available during business hours
This is a standard customer service phone number (no premium or additional charges)
Office Address
📍 Room 01, 26th Floor, Working View Commercial Building
21 Yiu Wah Street
Causeway Bay, Hong Kong
HONG KONG, 000000
This is our registered business address and can be accurately located on Google Maps.
Business Hours
🕘 Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We aim to respond to all inquiries within 48 business hours.
How You Can Reach Us
You may contact us through:
Email for detailed inquiries or order support
Phone for urgent questions during business hours
Visiting our office address by appointment
We believe in transparent communication and encourage customers to reach out directly if they need assistance.
Additional Information
CharmsDIY is an online jewelry brand specializing in Italian charm bracelets and modular stainless steel jewelry. We operate with transparent policies and provide clear contact details so customers can easily reach us when needed.